Fresha dropped its free plan: in Italy the agenda starts at €19.95 a month. Kairo didn't. The software — agenda, client records, till — stays free forever, and the AI is paid in tokens, when and if you want it: we give you the first 20,000.
Free with no asterisks: what stays yours forever
Plenty of “free” software has a hidden counter: a cap on clients, a limit on bookings, or your data locked if you don't pay. Not Kairo. The Free plan has the same features as the paid plans and asks for no credit card.
- Agenda and appointments, with no limit on numbers
- Client records with history, formulas and preferences
- Till: bill, discounts, packages and the day's takings
- Your data stays yours, even if you never move to a paid plan
The AI, instead, is paid in tokens — and we give you the first 20,000
AI advice — reading the numbers and telling you what to do, answering clients on WhatsApp, preparing campaigns, sales tips at the till, the electronic receipt — uses tokens. The Free plan starts with 20,000 tokens on us: that's your first weeks of real AI on your salon, without paying anything. You pay for the intelligence, not the tool: software that records appointments and takings has no reason to cost a monthly fee, and we don't ask for one.
And if the tokens run out? The salon doesn't stop
With no tokens left the AI pauses — and WhatsApp messages with it, because reminders go through it too. The software doesn't: agenda, clients and till always work, exactly as before. When you add tokens, the AI picks up where it stopped, with all the data in place. No feature switched off for good, no data lost.
What the others cost today
From the price list Fresha publishes for Italy, checked on 5 October 2026: the free plan no longer exists, it starts at €19.95 a month plus payment fees. Treatwell takes 25% on each new client's first booking. Competitors' “free”, when it exists, lasts as long as it suits them.
- Fresha: from €19.95 a month, no free plan any more
- Treatwell: 25% on new clients' first booking
- Kairo: software at €0 forever; tokens only come into play when the AI is useful to you
Frequently asked questions
- Is it really free? What's the catch?
- There's no catch. The Free plan has every Kairo feature, with no caps on clients or bookings, and asks for no credit card. The only limit is the AI, which uses tokens: we give you 20,000, then you add more only if and when you want to use it more.
- What happens when the tokens run out?
- The AI pauses, the software doesn't: agenda, clients and till always work. Add tokens whenever you like and the AI picks up where it stopped, with all the data in place.
- Do WhatsApp reminders work without tokens too?
- No: a reminder also goes through the AI, so with no tokens left reminders stop until you add more. The software — agenda, clients, till — never stops.
- Why isn't Fresha free any more?
- It was their choice: from the price list for Italy checked on 5 October 2026, the free plan was removed and it starts at €19.95 a month, plus 1.29% + €0.20 per transaction on payments.
- Do I need a credit card to start?
- No. You register the salon, import clients and price list with the guided onboarding, and use the software right away with the 20,000 tokens on us.